Privacy Policy
Introduction
Welcome to Beyond Space. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our coworking space booking platform and related services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- •Name and Contact Details: Your full name, email address, phone number, and mailing address when you create an account or make a booking.
- •Business Information: Company name, business type, team size, and workspace requirements when you submit booking inquiries.
- •Payment Information: Billing address, payment method details, and transaction history for processing bookings and payments.
- •Identification: Government-issued ID or business registration documents when required for verification purposes.
Usage Information
- •Booking History: Details of your workspace bookings, preferences, and usage patterns.
- •Website Activity: Pages visited, search queries, property views, and interaction with our platform.
- •Device Information: IP address, browser type, device type, and operating system for technical support and security.
How We Use Your Information
Service Delivery
Process and manage your coworking space bookings, facilitate payments, and provide customer support.
Communication
Send booking confirmations, updates, promotional offers, and respond to your inquiries.
Analytics
Analyze usage patterns to improve our services, personalize your experience, and optimize our platform.
Security
Protect against fraud, unauthorized access, and ensure the security of our platform and users.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services (e.g., payment processors, hosting providers).
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent
We may share your information with your explicit consent or at your direction.
Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected databases with access controls
Access Control
Limited access to authorized personnel only
Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request access to your personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out
Opt-out of marketing communications and promotional emails at any time.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
- •Essential Cookies:Required for basic website functionality and security.
- •Analytics Cookies:Help us understand how visitors interact with our website to improve user experience.
- •Preference Cookies:Remember your preferences and settings for a personalized experience.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.
Coworking Space Booking Information
Booking Data Collection
When you book a coworking space through our platform, we collect:
- ✓Workspace preferences (location, size, amenities, budget)
- ✓Booking dates, duration, and special requirements
- ✓Team size and business information for space recommendations
- ✓Communication preferences and inquiry history
How We Use Booking Information
- •Match you with suitable coworking spaces based on your requirements
- •Process and confirm your bookings, send reminders, and manage reservations
- •Facilitate communication between you and workspace providers
- •Improve our matching algorithm and personalize workspace recommendations
- •Send you relevant workspace offers, promotions, and updates
Data Sharing for Bookings
To complete your booking, we may share necessary information with:
- →Workspace Providers: Your contact details and booking requirements to facilitate space allocation and communication.
- →Payment Processors: Payment information required to process transactions securely.
- →Service Partners: Third-party services that assist in booking management, customer support, or facility access.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking information is typically retained for the duration of your relationship with us and for a reasonable period thereafter for legal, accounting, and dispute resolution purposes.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: